Frequently Asked Questions
Everything you need to know about shopping with Hull KR
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Tracking information is provided via email once your order departs our warehouse.
What is your return policy?
We offer a 28-day return policy for most items. Products must be in their original, unworn condition with all tags attached. Please note that personalized items and certain hygiene-related products are non-returnable.
How do I know which size to order?
Each product page includes a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like PayPal, Apple Pay, and Google Pay for a faster checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 30 minutes of placing your order by contacting our customer service team. After this window, the order cannot be modified.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timelines vary by country and will be calculated automatically at the checkout stage.